Marquis Companies Case Study

In today’s healthcare landscape, managing labor costs and maintaining quality care are increasingly challenging. For Marquis Companies, a leading provider of skilled nursing and assisted living facilities, 2024 presented a sharp rise in agency-related expenses, with monthly spending growing by more than 6.7 times compared to 2019. Alongside this, agency headcount increased fivefold, and hourly bill rates soared by 39% across all labor categories.

Recognizing the need for a solution that would curb costs, reduce reliance on contract labor, and ensure consistent, high-quality care, Marquis sought a partner with deep industry expertise. Enter Incite Workforce Solutions powered by SnapCare (IWS), whose innovative program offered the tools, insights, and technology to transform staffing operations and deliver measurable results.

Key Outcomes

Marquis Companies saw a meaningful decrease in hourly labor costs and staffing inefficiencies across their organization. With greater scheduling visibility and fewer manual workflows, they were able to redirect staff time to more strategic tasks. At the same time, reliance on contract labor dropped significantly—freeing up budgets for internal team investment and boosting retention.

Marquis Companies also experienced measurable improvements across multiple CMS quality benchmarks. Compared to non-IWS facilities, those utilizing the Incite Workforce Solutions program outperformed their peers across several quality metrics, with most locations exceeding national benchmarks.

Curious how we made it happen?

View the case study to learn how Marquis Companies leveraged the Incite Workforce Solutions Program to achieve cost savings, improve recruitment efficiency, and streamline staffing across their facilities.